Bi-weekly progress reports with client after sprint reviews.Bi-weekly sprints with sprint reviews, plannings and grooming sessions.Design phase to develop low-fidelity and high-fidelity mockups of the website and its components.Discovery workshops to develop product vision, develop personas, define pain points and needs, create customer journeys.Establishment of a synergistic team of 5, consisting of a product owner, UX/UI designer, and three developers.Kick-off meeting to define project goals and functionality to be achieved.The following factors were critical to the successful and timely implementation of the project: The project was split into a discovery phase, a design phase, and an implementation phase and implemented using Scrum. Project scope: 12 months with 5 B-works team membersįor this project, B-works put together a Scrum team consisting of a product owner, a UX/UI designer, a backend developer, a frontend developer and a test engineer. Technology: Drupal 9 (CMS), Drupal Layout Builder Implementation of the complete website, webshop and product configurator in iterative sprints.ī-works role: Discovery, UX/UI design, backend and frontend development.Design of the website and its components using mockups, which allowed the client to test the design and user experience and provide feedback before the actual implementation.
Discovery workshop with twelve departments at IST to fully identify user needs and problems, create personas, and design customer journeys for specific use cases.The project included the following activities: Designing the website as a mobile-first design. Simplified contact forms that allow website visitors to send quicker, easier and more targeted inquiries to the sales department, thus reducing the latter's workload in the long term. Development of components that allow content managers to easily and quickly create new pages via layout builder and customize them as desired via drag & drop. Objectives: Develop a new company website for IST AG, including product finder and webshop. Industry: B2B, technology, production, sensors Project category: Website with webshop and product configuratorĬlient: Innovative Sensor Technology IST AG, Switzerland This covers the entire customer journey from initial contact to recommendation and takes into account the requirements of the customers, as well as those of the IST departments, which must be able to map and efficiently implement the individual tasks along the value chain. In order to relieve the sales department in the future, B-works developed and launched a completely new website, including product finder and webshop, together with IST AG. General product inquiries and special requests previously required a great deal of communication. In addition to explaining complex products on the website, one challenge IST AG faced was that its sales department was overloaded by a high number of customer inquiries. Although the previous website already offered its own web store, it did not yet play a significant role strategically. As the products are considered complex and in many cases custom-made, the majority of sales are traditionally made through physical channels such as direct sales and trade fairs. IST AG is one of the world's leading manufacturers of physical, chemical and biological sensors, headquartered in Ebnat-Kappel, Switzerland.
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